Shipping policy

Shipping Policy

At Truth, we do our utmost to deliver your products to you as quickly as possible. Please read our shipping policy to understand the journey your order will take.
Order cut-off time: 11.00 pm (Paris time, CET/CEST)

1. Processing time : Orders are processed within 1 to 2 working days from the date of purchase. Processing times may vary during promotional periods or periods of high demand.

2. Shipping costs : France / Europe
Free delivery on orders of €120 or more Delivery time: 4 to 10 working days / +10-15 days for pre-order

3. Shipping partners : We work with reputable carriers to ensure secure and timely delivery. You will receive a tracking number once your order has been dispatched.

4. Order tracking : You can track your order using the tracking number provided on our website or via the carrier's online tracking system.

5. Delivery address : Please ensure your delivery address is accurate and complete to avoid any delivery issues.

6. Delayed or lost shipments : In the rare event of a delayed or lost shipment, please contact our customer service team and we will help you resolve the issue.

7. Customs and taxes : International customers are responsible for any customs duties or taxes imposed by their 

8. Shipping updates : We will keep you informed of any important updates regarding your order via email. If you have any questions, please contact us at support.truthh@gmail.com Thank you for choosing Truth. Need help? Please don't hesitate to contact us. Email: support.truthh@gmail.com